Global Huddle Drives Record Quarter -- Mark Hamill, Global Managing Director of SpenglerFox, huddles on the phone 60 minutes every week with 12 GMs globally from Moscow to Dubai and from London to Istanbul. They rotate among three topics: one week they focus on 90 day priorities; the next week on Client Insights; and the third week on Competitor Insights (novel approach). Notes Hamill, "Our Q1 this year, April-June, since we kicked off the Huddles has elevated our Q1 performance vs. budget @ +25% on revenue and +100% on profit, and that is coming off a very strong Q4."
So Much Juice -- continues Hamill, "I have to say the hour with the whole team on a global conference call is the highlight of my week and we get so much juice out of the calls, it's energising and inspiring...and critical for me to get the rhythm and discipline I need to keep us on a gazelle-like trajectory. Thanks for all the guidance so far!" Mark, congrats on a record quarter!
When to Schedule the Daily Huddle -- speaking of huddles, I received this note from Liz Wiseman (author of Multipliers), "While at the RELC meeting in Fiji (Liz and I both keynoted their event last week), I heard someone say that they changed the time of their daily huddle from 8am to 10am to raving support from the women. They found that many of the female agents were stressed trying to negotiate children's school drops offs and get into the office. People were skeptical at first, thinking the daily huddles had to be first thing, but they found that they got such overwhelming appreciation from the women that it was a huge win." If I ever implied the daily huddle had to be first thing in the morning, I apologize. Schedule it for whenever it is best for the team!
So Much Juice -- continues Hamill, "I have to say the hour with the whole team on a global conference call is the highlight of my week and we get so much juice out of the calls, it's energising and inspiring...and critical for me to get the rhythm and discipline I need to keep us on a gazelle-like trajectory. Thanks for all the guidance so far!" Mark, congrats on a record quarter!
When to Schedule the Daily Huddle -- speaking of huddles, I received this note from Liz Wiseman (author of Multipliers), "While at the RELC meeting in Fiji (Liz and I both keynoted their event last week), I heard someone say that they changed the time of their daily huddle from 8am to 10am to raving support from the women. They found that many of the female agents were stressed trying to negotiate children's school drops offs and get into the office. People were skeptical at first, thinking the daily huddles had to be first thing, but they found that they got such overwhelming appreciation from the women that it was a huge win." If I ever implied the daily huddle had to be first thing in the morning, I apologize. Schedule it for whenever it is best for the team!
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